Housing Providers

Housing Providers partner with OneHome to submit vacancies and available resources in HMIS. Once a household is matched through the Prioritization and Referral process, Housing Providers work with the household and other service providers in the community to outreach and engage the household matched to their housing program.

 New Housing Provider Training

This training provides an overview of OneHome housing provider responsibilities as well as details on specific activities and how to do them in HMIS. Modules include:

  • Housing Provider Responsibilities: An Overview

  • Inputting Vacancies and Accepting Referrals

  • Working with Referrals: How to Find Clients and Documenting Client Outreach Attempts

  • Enrolling or Denying Referred Clients

  • Move-in Dates and Update Assessments

  • Multiple Denial Policy & Process

At the end of the training, there will be a brief quiz to check your understanding of the process.

Audience: All employees who support the housing provider process, inputting vacancies, monitoring/updating referrals, outreaching referrals, working with folks on paperwork, documents, enrolling clients in the housing program, all the way to move-in. Learners should already have completed their regular HMIS training and be working in the system.

Timing: Please complete this training by August 15th and feel free to re-watch modules as needed. New employees can complete the training as housing providers deem appropriate in their onboarding process.

After viewing each module, you will need to return to this page and click on the next module.

  • Module 1

    Housing Provider Responsibility

    5 minutes

  • Module 2

    Inputting Vacancies & Accepting Referrals

    6 minutes

  • Module 3

    Outreaching Referred Clients

    10 minutes

  • Module 4

    Enrolling or Denying Referred Clients

    7 minutes

  • Module 5

    Move-in and Assessment Updates

    3 minutes

  • Module 6

    Multiple Denial Policy & Process

    3 minutes
take the quiz

Additional Training Resources

 
 

Toolkit to Support Effective Service Delivery

 
 

Literal and Chronic Homelessness Resources

 

FAQs

What is a OneHome Housing Provider?

A OneHome Housing Provider is a partner agency staff member of a housing program who is responsible for submitting housing vacancies or available resources in HMIS. This person works directly with OneHome staff, Agency Liaisons, and Assessors to outreach and engage households matched to an opening at their housing program.

How can I let OneHome know I have a vacancy or available resource?

OneHome uses HMIS for the housing match process. You can read more about that in the question below.

How do I get trained to use HMIS for the Housing Provider vacancy and match process?

Watch the Housing Provider webinar here.

How do I input a housing vacancy into HMIS?

Review the workflow document on how to use HMIS for the housing vacancy and match process. The Housing Provider webinar is also a good resource.

I've received a match from OneHome. Now what?

OneHome worked with our Community Design Team to develop this post-match best practice document that describes next steps, the process, as well as the difference between program enrollment and move-in.

How do I find contact information once I receive a match from OneHome?

Review this helpful workflow document on how to find contact information in HMIS.

HMIS HelpDesk

Please visit the COHMIS HelpDesk for all questions related to HMIS. You can submit a ticket, review the user guide, check answers to FAQ's, review the privacy notice and other policy documents, download the most recent HMIS forms, and more.